Never Let A Good Enquiry Go Cold.
When a potential customer gets in touch for a quote, they are often contacting several trades at once. If you reply hours later or forget to check back in, the job usually goes to the first business that stays in touch.
Our automated follow-up system sends a friendly, professional response straight away and follows up politely over the next few days by SMS and email — keeping the enquiry warm while you are busy on the job.
- Works with SMS and email
- UK-owned and operated
“Hi, looking for a quote to replace our combi boiler in Brentwood.”
Enquiries Don’t Always Turn Into Jobs Without Follow-Up.
Getting someone to ask for a quote is only the first step. If the enquiry isn’t acknowledged quickly and followed up properly, potential customers move on.
Enquiries Go Cold Fast
When homeowners submit an enquiry, they expect a quick reply. If they hear nothing for hours, they assume you are too busy and contact the next business.
You Are Busy On The Tools
You can't stop work every 20 minutes to craft a detailed email or reply to a quote request. By the time you get home, the opportunity has slipped away.
One Reply Often Isn't Enough
Customers get busy, distracted or forget they enquired. Without a polite follow-up reminder a few days later, good jobs get left behind.
Quotes Get Forgotten
Sending a quote and waiting in silence leaves the decision to chance. Polite automated check-ins give the customer an easy way to say yes.
Keep Enquiries Warm Without Chasing Manually
Automated Lead Follow-Up works behind your website and contact channels so every promising lead is nurtured from the moment they get in touch.
Instant First Response
A personalised SMS and email acknowledgement goes out within 60 seconds of a quote request, letting the customer know you've received their details.
SMS & Email Follow-Ups
If the customer doesn't reply straight away, polite follow-up messages go out over the next few days to keep the conversation moving.
Tailored To Your Trade
We write message templates tailored to your business, services and tone of voice so they sound completely natural and personal.
Stops When They Reply
The moment a customer replies, the automated reminders stop immediately and their reply is routed straight to your All-In-One Inbox.
Hot Lead Notifications
Get an instant alert on your phone when an enquiry arrives or when a customer responds, so you can step in at the right moment.
Quote Follow-Up Sequences
Follow up after quotes and estimates have been sent, giving customers an easy way to ask questions or confirm the start date.
Replies Arrive In Your All-In-One Inbox.
Automated Lead Follow-Up connects directly to your website and All-In-One Inbox. When a customer replies to an SMS or email follow-up, their message appears straight into your inbox ready for you to arrange the job.
A customer asks for a quote on your website or replies to a missed-call text.
Instant response goes out, followed by polite reminders until the customer responds.
Customer reply arrives in your All-In-One Inbox so you can confirm the booking.
Automated Follow-Up Included From £197/month.
Website · Review Engine · Missed Call Recovery · Automated Lead Follow-Up · Repeat & Referral Campaigns · All-In-One Inbox
Set Up Once. Follows Up Automatically.
You don’t need to remember to chase leads or manually write emails each evening. We set everything up as part of your Foundation onboarding.
We Connect Your Lead Channels
We connect your website quote forms, phone enquiries and message channels so every new lead enters the follow-up system automatically.
We Tailor Your Follow-Up Messages
We write friendly, professional SMS and email messages tailored to your trade, making sure they sound like genuine, helpful follow-ups from you.
Leads Stay Warm On Autopilot
Instant responses go out within seconds, polite reminders follow up over several days, and replies appear straight into your inbox ready to book.
Questions About Automated Follow-Up
Following up promptly is one of the simplest ways to win more of the work you quote for. Here is how our automated system handles it.
If there is anything else you would like to know, book a call and talk to us directly.
Yes. Automated Lead Follow-Up is included as standard with Foundation from £197/month. We write the templates and configure the sequences during your onboarding.
Turn More Of Your Enquiries Into Booked Work.
Book a free, no-obligation call and see how Automated Lead Follow-Up keeps your enquiries warm, replies instantly, and makes sure good jobs don’t slip through the cracks.
Enquiries get answered. Reminders go out politely. Jobs get booked.
- Included with Foundation from £197/month
- Built for UK trades and local service businesses
- UK-owned and operated
- Cancel after your first 3 payments