Bring Customers Back. Get More Referrals. Win More Work

Tailored email and SMS campaigns to keep your business front of mind with past customers, bring them back when they need you again and generate more referrals from people who already trust your work.

Repeat work and referral campaigns run automatically. Seasonal offers and special promotions run when you want to give customers a timely reason to book.

  • Tailored to your business
  • UK-owned and operated
Repeat & Referral Engine
Active
Repeat Work & Referrals
Automatic touchpoints after completed jobs
Runs automatically
SMS: “Hi Sarah, it’s been 11 months since your annual boiler service with Best Local Business. Would you like to get booked in before the winter rush?”
Sales & Special Offers
Targeted promotions when you want extra work
Runs when needed
Email + SMS: “We have 3 installation slots available in Best Service Area over the next two weeks. 10% off for existing customers.”
Messages go out. Your business stays front of mind. Re-engaged
The Problem

You’ve Done The Hard Work Getting Customers. Don’t Let Them Forget You.

Every customer you have completed a job for already knows and trusts you. But unless you stay in touch, they will call someone else next time or forget to recommend you.

Customers Forget Who Did The Work

A customer was delighted with your work two years ago, but when they need another job done, they cannot find your number and search Google instead.

Quiet Periods Cost You Money

When work slows down, most trades have to wait for the phone to ring or spend money on fresh advertising to drum up new enquiries.

Your Customer List Sits Unused

You have completed hundreds of jobs and served loyal customers, but have no simple way to stay in touch or remind them you exist.

Referrals Get Left To Chance

Happy customers are willing to recommend you to friends, family and neighbours, but without a prompt, the recommendation never happens.

What You Get

Two Powerful Campaign Types Working For Your Business

Everything is configured as part of your Foundation system so your business stays front of mind without you having to manage complex marketing software.

Runs automatically

Repeat Work & Referrals

Scheduled touchpoints bring customers back when their annual service is due or when they are ready for the next project.

Runs when needed

Sales & Special Offers

Targeted campaigns to your past customer list giving them a timely reason to book during quiet weeks.

High open rates

SMS Campaigns

Text messages delivered directly to your customers' phones for quick reminders, timely updates and immediate response.

Professional format

Branded Email Campaigns

Clean, professional emails carrying your branding, suitable for seasonal reminders and service updates.

Targeted

Customer List Segmentation

Send to past customers, people in specific areas or customers who had a particular type of work completed.

Done for you

Tailored By Riseway

We write and set up the campaigns around your business and the services you want more of, so you don't have to become a marketer.

How It Works

Messages Go Out. Work Comes Back In.

You do not need to learn marketing software or spend hours drafting messages. We set everything up as part of Foundation.

01

We Tailor The Campaigns

Email and SMS campaigns written and built around your business, services and the work you want more of.

02

Sent At The Right Time

Repeat work and referral reminders run automatically. Sales and special offers go out when you want to create extra demand.

03

Your Business Stays Front Of Mind

Messages go out. Past customers are reminded of you. Inquiries and bookings come back through your website and inbox.

Connected To Foundation

One Customer List. One Inbox. All Connected.

Repeat & Referral Campaigns are not a separate tool you have to manage alone. They connect directly into your All-In-One Inbox, customer records and website so when a customer replies, you can continue the conversation without missing a beat.

Customer Database

Customers who have used your service are stored in one place, ready for follow-up.

Repeat & Referral Campaigns

Tailored SMS and email messages go out automatically or when you want extra work.

All-In-One Inbox

Replies arrive straight in your inbox so you can arrange the quote or booking.

Repeat & Referral Campaigns Are Included

Keep Past Customers Coming Back. From £197/month.

Website · Review Engine · Missed Call Recovery · Automated Lead Follow-Up · Repeat & Referral Campaigns · All-In-One Inbox

Built for UK trades · UK-owned and operated · Cancel after your first 3 payments

Frequently Asked Questions

Questions About Repeat & Referral Campaigns

Staying in touch with past customers is the easiest way to generate repeat work and referrals. Here is how our campaigns work.

If there is something else you want to know, book a quick call and ask us directly.

Yes. Repeat & Referral Campaigns are included as part of Foundation from £197/month. We tailor the campaigns to your business, services and the work you want more of.

Let’s Talk

Bring Past Customers Back And Generate More Referrals.

Book a free, no-obligation call and see how Repeat & Referral Campaigns could keep your business front of mind and create more opportunities from the customers who already know your work.

Messages go out. Your business stays front of mind. Work comes back in.

  • Included with Foundation from £197/month
  • Built for UK trades and local service businesses
  • UK-owned and operated
  • Cancel after your first 3 payments

Book A Call

We will only use your details to contact you about your business.